People Solutions By Dr. Carol Gaffney
home personal professional family school Subscribe to Dr. Gaffney's Newsletter
philosophy
coaching tips
parenting tips
publications
seminars
methodology
reviews
frequently asked questions
sitemap
contact dr. gaffney
PUBLICATIONS & ARTICLES

HIRING THE BEST: With the understanding and technology that is available today the Art of Hiring has become the Art and Science of Hiring. Take a moment to think of your cost of having non-motivated not-competent people in your organization and you’ll understand that the cost of Hiring Right the First Time is a small price to pay for success.

PURCHASE DR. GAFFNEY'S COACHING GUIDE AT BARRINGTONBOOKS.COM

 APPLICANT TESTS CAN WARD OFF HIRING DISASTERS

DID YOU KNOW?

THE MORE WE HAVE TO ADAPT OUR STYLE TO DO OUR JOB THE MORE STRESS WE EXPERIENCE.

TAKE AN ASSESSMENT

RELATED TOPICS
PARENTS' SUCCESS KIT Assessments, journal, communicate, relax and know what to do ¬ all in one place!
RELAXATION MEDITATION COMPANION A minute a day or twenty minutes a day - relaxation is attainable!
THE NEWSLETTER Release the Leader within.
PARENTING TIPS Simple ideas to help you enjoy your most important relationships.
COACHING TIPS Evaluate yourself and set your course for change!
FAMILY SOLUTIONS If you are concerned about raising a family today, check out the ideas in this section.
TWO-MINUTE MOMENTS Two minutes of relaxation.
DR. GAFFNEY'S PICKS Books on Personal Care & Development as well as Parenting that Dr. Carol Gaffney recommends.
 

HIRING THE BEST:
APPLICANT TESTS CAN WARD OFF HIRING DISASTERS

from The Providence Sunday Journal
         March 14, 1999

An Employee Who Doesn't Work Out Can Cost A Company Up To 10 Times His or Her Annual Salary.

When it comes to hiring a new employee, businesses are advised to get it right the first time, or it will cost them dearly.

"Poor matches can affect the well-being of a corporation, as well as the bottom line," said Dr. Carol Renaud Gaffney, a noted psychologist who addresses management issues such as work behaviors, motivation strategies and handling change in the workplace [through her Professional Solutions].

Recent data on the subject indicates that replacing a worker making $17,000 a year may cost a company up to three times that amount - $51,000 - Dr. Gaffney said. The cost to replace a person making $100,000 could be anywhere from 3 to 10 times that amount - between $300,000 and $1 million.

There are costs associated with searches, temporary help and loss of revenues while a slot is empty or a new employee is in training.

In addition, "there is an impact on all the other employees when someone is let go," she said.
Morale problems can also occur. There may be hard feelings toward the company about how a firing was handled, or why an employee decided to leave. The remaining employees may have to work more hours or face more stress in order to cover another position.

"Making the right decision the first time is so important," Dr. Gaffney said.

EVERY JOB has certain tasks to be performed and requires a certain type of temperament. The key to good applicant selection is fitting the right person into a job, Dr. Gaffney said.

"When a person is placed in the wrong job, his or her stress level goes way up," she said. Ultimately, the person quits, or is transferred or fired, leading to company turmoil.

Today, there are software programs and other technological tools for assessing not only a candidate's education and experience for a job, but what kind of work style he or she has, she said.

Responses to questions can lead candidates to discover their work personalities, such as whether they work best alone or in a group; are reserved or outgoing in coworker interactions; and whether they shy away from or thrive on job stress.

The new methodology is based on old principles, going back to the Greek philosopher and physician Hippocrates, Dr. Gaffney said. He believed that "you could observe someone's behavior and make personality judgments based on that," she said.

These "scientifically developed tests to gauge the nuances of someone's behavior" are very accurate, she said.

"Sometimes I think I should open a storefront office and call it 'Better Than a Psychic,' because that's how well these assessments can measure someone's personal and work styles."

During her talks, Dr. Gaffney discusses testing, as well as worksheets for figuring out the costs associated with hiring and firing key employees.

TYPICALLY, GAFFNEY will help a company identify the criteria for a job and select an appropriate test. They can range from one test, lasting only a few minutes, to a series of assessments. She analyzes the results and reports back to the company as to which candidates best fit the emotional needs of that job.

"I had one client who was interviewing a woman for a bookkeeping job. Testing showed that, while she had a strong work personality, it wasn't appropriate for that specific job. If she had been hired, it would have been a disaster, yet she would have been great for another position," Dr. Gaffney said.

Dr. Gaffney's role varies, based on her clients' needs, she said. In a large corporation, such as Fleet, she serves as a consultant. The bank's human-resources personnel administer the tests and make assessments, while she oversees the process.

Smaller companies rely on her to handle most of the work needed for the assessments.

In some cases, companies have brought her in to evaluate the skills and work profiles of current employees, in anticipation of job restructuring and other workplace changes. "They want to see what work personalities they have and what they will need in the future," Dr. Gaffney said.

Owners of small businesses also need help. Often, they have to decide which parts of their growing businesses they should still be directly involved in, and which they should hand off to employees or contractors. Often an assessment of business skills and personalities "will help someone adapt their behaviors as they put on the different hats of their business," she said.

The assessments can even be used to determine how your personal behavioral style will affect your golf game, Dr. Gaffney said.

Order Dr. Gaffney's Coaching Guide for Parents


TAKE AN ASSESSMENT

The more you know about your style, the easier it is to figure out what naturally stresses you and what to do to relax.

TAKE AN ASSESSMENT

TAKE A DEEP BREATH, RELAX
Stress and strain of daily living got you down? Breathe. Relax. Reclaim yourself and your energy – two minutes at a time.

TAKE A DEEP BREATH, RELAX
MORE TWO-MINUTE MOMENTS


MEDITATION & THE RELAXATION RESPONSE
Have you been wondering about meditation? Well, it’s easier than you think. You just have to get started. One breath, one focus, two moments.

MEDITATION & RELAXATION RESPONSE
MORE TWO-MINUTE MOMENTS
 PEOPLE SOLUTIONS

 THE NEWSLETTER
Dr. Gaffney's Newsletters provide insight and direction for successful communication and action to help you create your life – at work, at home and within your community.



PERSONAL
Creating your life requires self-knowledge, planning and taking action otherwise you'll be making the trip but it may be the magical mystery tour. Start here for personal understanding, the basis of success.

LEARN MORE

PROFESSIONAL
Do you hire right the first time? Are you and the people you work with at peak performance? Do you have the skills and attitudes for extraordinary success? Start here to learn about excellence in your professional life.

LEARN MORE

FAMILY
If you have children
and are concerned about their development and
well-being and having them become loving, independent,
productive and responsible, check out the materials
in this section.

LEARN MORE
 
HOME | PHILOSOPHY | COACHING TIPS | PARENTING TIPS | NEWSLETTER | METHODOLOGY | REVIEWS | F.A.Q. | SITEMAP
PRIVACY POLICY | SITE USE POLICY | CONTACT DR. GAFFNEY
    COPYRIGHT 1996 - 2006 DR. CAROL GAFFNEY & PEOPLE SOLUTIONS - ALL RIGHTS RESERVED
    WEBSITE DESIGN BY: i35design.com